Your Privacy & Trust
We protect your personal information with the same care we use to guide you down the river.
Our Promise to You:
- You Are in Control: You can unsubscribe from updates or request to see your data at any time.
- We Don’t Sell Data: Your email and phone number are used to coordinate your adventure, not sold to third parties.
- Secure Bookings: All payments and bookings are processed through encrypted, industry-standard secure systems.
Detailed Policy
- Who We Are Grand Experiences is your guide to the Grand River. When you visit our website (
https://grand-experiences.com) or book a trip, you are trusting us with your information. We take that trust seriously. - What We Collect & Why We only collect the information necessary to ensure your trip is safe and well-organized.
- Booking Data: When you book an adventure, we collect your name, contact info, and payment details to process the reservation and send you trip logs.
- Communication: We may use your email to send safety updates, weather alerts regarding your trip, or our newsletter (if you opt-in).
- Cookies: Like most websites, we use cookies to help our site run smoothly and to understand how visitors find us (analytics). This helps us improve the booking experience.
- Media & Comments If you leave a review or upload a photo to our site, please be aware that public comments are visible to everyone. We recommend avoiding uploading images with embedded location data (EXIF GPS) if you wish to keep your location private.
- Embedded Content Some pages on this site include embedded videos (e.g., YouTube) or maps. These third-party sites may collect data about your interaction with their content, subject to their own privacy policies.
- Data Retention
- Bookings: We retain booking records for administrative and legal purposes.
- Accounts: If you create an account, you can see, edit, or delete your personal information at any time.
- Newsletters: You can unsubscribe from our marketing emails instantly via the link at the bottom of any email.
- Your Rights You have the right to request an exported file of the personal data we hold about you, or request that we erase your personal data (excluding data we are required to keep for legal or security reasons).
Contact Us Questions about this policy? Email: info@grand-experiences.com Phone: (226) 240-8315 Mail: 109 Grand River St N, Paris, ON N3L 2M4