Your Privacy & Trust
We protect your personal information with the same care we use to guide you down the river.
Our Promise to You:
- You Are in Control: You can unsubscribe from updates or request to see your data at any time.
- We Don’t Sell Data: Your email and phone number are used to coordinate your adventure, not sold to third parties.
- Secure Bookings: All payments and bookings are processed through encrypted, industry-standard secure systems.
Detailed Policy
1. Purpose and categories of data
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
The following categories of data are collected
- A first and last name
- An email address
- A telephone number
Retention period
We retain this data until the service is terminated.
1.2 Payments
1.2 Payments
The following categories of data are collected
- A first and last name
- An email address
- A telephone number
Retention period
We retain this data until the service is terminated.
1.3 Newsletters
1.3 Newsletters
The following categories of data are collected
- A first and last name
- An email address
Retention period
We retain this data until the service is terminated.
1.4 To support services or products that a customer wants to buy or has purchased
1.4 To support services or products that a customer wants to buy or has purchased
The following categories of data are collected
- A first and last name
- An email address
- A telephone number
Retention period
We retain this data until the service is terminated.
1.5 To be able to comply with legal obligations
1.5 To be able to comply with legal obligations
The following categories of data are collected
- A first and last name
- An email address
- A telephone number
Retention period
We retain this data until the service is terminated.