Cancellation and Weather Policy

Grand Experiences will provide a total refund if a minimum 48 hours notice is given for cancellation.  If you do not show up on the day of your trip without notice, the total cost of the trip will be charged to your credit card.

Exemption for bookings made within 48 hours of trip

Exemption also made for Cancellations due to weather that comply with our Weather Policy. In this case you can also qualify for full refund if you call ahead and confirm weather cancellation due to weather conditions.

River Weather Policy

Trips may be rescheduled if:

  • winds exceed 35/kmph 
  • if radar indicates that extreme weather patterns may emerge.
  • we are required to wait 15 minutes after lightning or thunder before launching onto the water

Long Point Sea Kayaking Weather Policy

Trips maybe rescheduled if: 

  • winds exceed 25/kmph 
  • if radar indicates that extreme weather patterns may emerge
  • we are required to wait 15 minutes after lightning or thunder before launching onto the water

* We reserve the right to cancel/reschedule trips due to extreme weather.

* Trips cancelled due to extreme or unsafe weather will be rescheduled.

* Please call us before cancelling due to your local weather forecast.  We have used Radar Weather Monitoring for a decade and can tell if the weather will be ok the day of your Trip.

* Please remember that paddlesports are an outdoor activity. Prepare for rain or shine.